About Us

VisionPK was first established in 1866 as Perth and Kinross Society for the Blind.

Over 150 years later, the name may have changed but we continue to provide support and services to people in Perth and Kinross who have a sensory impairment.

We are a registered charity (Scottish Charity Register number SC001152) and is a Company limited by Guarantee, No 205004; Registered in Scotland.

Today, VisionPK provides a range of specialist services for those who are visually impaired, D/deaf, deafened or hard of hearing.

These services includes rehabilitation and habilitation services; specialist equipment assessment and provision; information, advice and support; volunteering opportunities; fundraising opportunities and activities, groups and clubs.

We provide statutory services on behalf of the council and hold and maintain the register for blind and partially sighted people in Perth and Kinross.

Vision

That all people with a sensory loss in Perth and Kinross live independent, fulfilled and happy lives, achieving the personal outcomes they aspire to.

Mission

VisionPK will provide and continuously develop a wide range of high-quality services for people with a sensory impairment in Perth and Kinross, enabling them to live independently on their own terms.

Values

Our values are the foundation for the way we work – both within the team and with our clients, supporters and partners. It is VisionPK’s Value TIER.

TRUST . INCLUSIVITY . EMPATHY . RESPECT

We are committed to encouraging independence, offering choice and promoting quality

Strategic Priorities

We have eight strategic aims for the years from 2021-2024.

These are:

To have happy, satisfied and committed staff and volunteers, whose work and approach reflect our values.
To promote independence for people with sensory impairments.
To increase awareness of VisionPK across Perth and Kinross.
To improve VisionPK’s financial sustainability over the next three years, with a view to fully covering operational costs by year five.
To put into place systematic, evidence-based processes to monitor and evaluate our work and impact.
To ensure that VisionPK’s infrastructure, systems and processes are robust and up to date.
To optimise VisionPK’s property portfolio and management.
To develop new services for people with sensory impairment.

Complaints, Compliments and Suggestions

At VisionPK we are committed to providing an excellent level of service to everyone we work with. We are therefore always looking for feedback from service users on how we are doing.

Complaints

If you are unhappy about any aspect of our service please bring this to the attention of a member of staff or trustee. Our volunteers are NOT responsible for handling complaints. Therefore, any volunteer receiving a complaint will advise the complainer to report the complaint to a member of staff or trustee. If you cannot or do not wish to make a complaint in person, you have the option of writing, emailing or telephoning us using the contact details below.

Compliments and Suggestions

If you are happy with the service you have received from us or have any suggestions on how we could improve, we would love to hear from you.

Contact Details

VisionPK

174 High Street

PERTH

PH1 5UH

Email: info@visionpk.org.uk

Telephone: 01738 626969

You can view and download a copy of our Complaints, Compliments and Suggestions policy here. If you would like a copy in large print or braille, please get in touch.