VisionPK was first established in 1866 as Perth and Kinross Society for the Blind.
Over 150 years later, the name may have changed but we continue to provide support and services to people in Perth and Kinross who have a sensory impairment.
We are a registered charity (Scottish Charity Register number SC001152) and is a Company limited by Guarantee, No 205004; Registered in Scotland.
VisionPK offers a range of specialist services for those who have sight loss and hearing loss living in Perth and Kinross.
These services include:
We also offer volunteering opportunities.
We provide statutory services on behalf of Perth and Kinross council and hold and maintain the register for people who have been certified as sight impairment or severely sight impaired.
This is our goal – the difference that we want to create for people living with sight and hearing loss.
To have an inclusive and supportive community across Perth and Kinross where people with sight and hearing loss can fully participate and enjoy a high quality of life.
How we work towards achieving our vision
We do this by providing and continuously developing a wide range of person-centred and inclusive services for people with sight and hearing loss across Perth and Kinross. We work in partnership with appropriate statutory, voluntary and business sector organisations.
Our values are the foundation for the way we work – both within our team and with our service users, supporters and partners.
Empathy and Compassion: We value empathy and compassion in our interactions with individuals experiencing sight and hearing loss, recognising the unique challenges they face.
Inclusivity: We believe in creating an inclusive and accessible environment that respects the diverse needs of individuals with sight and hearing loss, ensuring everyone feels welcome and valued.
Encouraging Independence: We are committed to empowering individuals with sight and hearing loss by providing them with the tools, resources and support needed to lead independent and fulfilling lives.
Collaboration: We value collaboration with individuals, communities, and organisations to enhance our impact and create a network of support for those affected by sight and hearing loss.
Respect: We value and respect the dignity, autonomy, and individual choices of those affected by sight and hearing loss, promoting a culture of respect in all our interactions.
We have identified six strategic aims to provide focus and direction for the next three years – 2024-2027
Strategic Aim 1: To create a positive and supportive work environment that fosters employee satisfaction, engagement, and well-being. To ensure that our staff and volunteers are committed to our vision and their work and approach reflect our values.
Strategic Aim 2: To promote independence for people with sight and hearing loss. Ensuring our services are person centred and inclusive.
Strategic Aim 3: To increase awareness of VisionPK across Perth and Kinross.
Strategic Aim 4: To improve VisionPK’s financial sustainability over the next three years, with a view to fully covering operational costs by year three.
Strategic Aim 5: To ensure that our systems and processes are robust and up to date and we have an evidence-based approach to monitor and evaluate our work and impact.
Strategic Aim 6: To engage with communities across Perth and Kinross to grow services and support for people with sight and hearing loss that are accessible, inclusive and sustainable.
At VisionPK we are committed to providing an excellent level of service to everyone we work with. We are therefore always looking for feedback from service users on how we are doing.
Complaints
If you are unhappy about any aspect of our service please bring this to the attention of a member of staff or trustee. Our volunteers are NOT responsible for handling complaints. Therefore, any volunteer receiving a complaint will advise the complainer to report the complaint to a member of staff or trustee. If you cannot or do not wish to make a complaint in person, you have the option of writing, emailing or telephoning us using the contact details below.
Compliments and Suggestions
If you are happy with the service you have received from us or have any suggestions on how we could improve, we would love to hear from you.
Contact Details
VisionPK
174 High Street
PERTH
PH1 5UH
Email: info@visionpk.org.uk
Telephone: 01738 626969
You can view and download a copy of our Complaints, Compliments and Suggestions policy here. If you would like a copy in large print or braille, please get in touch.
Read the latest news and updates from VisionPK.
