Advice, Information & Training Services

At VisionPK we provide and support a range of Advice, Information & Training services for our clients. These services extend to individuals, their families / carers and other professionals / organisations.

Please don’t hesitate to contact us if you would like to know more about any of the services below:

Please do not hesitate to click here to open and print our Referral Form

Drop-in Duty Service

A member of the Client Services Team is available at the times below to support clients, members of the public and health and social care professionals. You can either phone or come into the office at the following times
  • Monday 12:30 p.m. to 6 p.m.
  • Wednesday 9 a.m. to 12:30 p.m.
  • Friday 9 a.m. to 12:30 p.m.
The duty worker can offer
  • Time to talk
  • Information
  • Practical support
  • Advice
Drop-in Services at Crieff Community Hospital
For people living in the Crieff area, our drop-in duty service is available on the first Wednesday of each month at Crieff Community Hospital, King Street, Crieff from 1:30 p.m. till 3:30 p.m. The NHS Hearing Aid drop-in clinic, offering a free re-tubing and replacement battery service, is also running at the same time (please remember to take your yellow book to receive hearing aid batteries). No appointment is necessary for either service.

Resource Centre

In our Resource Centre we display a wide range of aids and equipment available for blind or partially sighted people and deaf or hard of hearing people. The Resource Centre is open Monday to Friday 9am to 4pm.


Sensory Awareness Training

Our free sensory impairment awareness training aims to give participants confidence in relating to people with a sensory impairment and advice about sensory loss issues and how they can most appropriately offer support. If you would like to attend a training session or would like to arrange a session for your organisation, please contact us.


Hearing Aid Clinic

The NHS volunteer run service which helps hearing aid users has two new drop-in sessions in Perth & Kinross.

The free drop-in re-tubing clinic and replacement battery insertion service is now being delivered in Pitlochry and Aberfeldy, in addition to Perth, Blairgowrie, Auchterarder, Crieff and Kinross.

The new services will be available at Pitlochry Community Hospital on the first Tuesday of every month and at Aberfeldy Library on the first Friday of the month. These drop-in clinics are part of a Tayside-wide service which is delivered by specially trained NHS Hearing Aid Support volunteers.

The volunteers have been trained by NHS Tayside’s Audiology Service and they can renew the tubing in ear moulds and replace batteries for NHS hearing aid users. Unfortunately volunteers are unable to re-tube open fit aids which have the thin wire with the tip in ear.

It is important that hearing aid users bring along their yellow book as this is required to receive new batteries.

Samantha Batty, Head of Service NHS Tayside Audiology and Balance Service, said, “We are very pleased that we have dedicated volunteers who have taken on this role with the support from the NHS Tayside’s audiology team.

“Hearing aid users have found it helpful that we have drop-in clinics at various locations across the county, and we are pleased that we can now also offer this service in Aberfeldy and Pitlochry.”

Perth & Kinross drop-in clinics for the re-tubing of mould type hearing aids and replacement battery service are being held at:

Aberfeldy Library, first Friday of every month, 10am-noon

Auchterarder Library, Chapel Wynd, Auchterarder, second Thursday of every month, 10am-noon

Blairgowrie Community Hospital, last Wednesday of every month, 2-4pm

Crieff Community Hospital, first Wednesday of every month, 1.30-3.30pm

Kinross-shire Day Centre, 64 High Street, Kinross, first Monday of every month, 11am-noon

Pitlochry Community Hospital, first Tuesday of every month, 10am-noon

Vision PK, 14 New Row, Perth, first Wednesday of every month, 10am-noon

Perth Talking News

Perth Talking Newspaper is a free CD recording of local news and features, produced each fortnight. The News is available to all visually impaired people living in the Perth and Kinross area. If you would like a copy of the CD please call us on 01738 626969.


Patient Support Service

In partnership with NHS Tayside, VisionPK has a presence at the Low Vision Aid Clinic at Perth Royal Infirmary. Timely and individual support can be offered to individuals attending the Clinic. This service was developed in light of evidence suggesting the need for early support for people with sight loss.

Support can include:

        • Emotional support
        • Listening to concerns expressed by patients, families and carers
        • Providing information
        • Demonstrating and supplying patients with small aids
        • Referring potential and existing patients for additional support from VisionPK.

Hearing Assessment Service

For clients who have concerns about their hearing, this service is provided by a highly qualified and experienced audiologist. Please call on 01738 626969 to make appointment.


Benefits and Concessions

We work in partnership with Perth Citizens Advice Bureau and Perth and Kinross Welfare Rights to support sensory impaired people to understand and access the welfare benefits they may be entitled to and to help our clients find advice and information on financial matters. Contact us to find out how we can help.


Work and Employment

We can help you find advice and information about work and employment. This will often include being referred to other organisations who specialise in supporting sensory impaired people at, or into, work. Contact us to find out how we can help.